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Korkiya FAQ — All your questions answered in one place

From registration to withdrawal — everything you need to know about using Korkiya is right here, in plain, easy-to-understand English.

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Registration & Account

8 Questions

Registration on Korkiya typically takes less than 2 minutes. Enter your name, mobile number, and password — verify the OTP sent to your phone, and your account is ready. For more details, Registration page here.

No. Creating an account on Korkiya is completely free. There are no sign-up fees or charges.

No. Per Korkiya's policy, each person may only hold one account. If multiple accounts are found, both will be closed and the balance may be forfeited.

KYC (Know Your Customer) verification is required to enable withdrawals. Upload photos of both the front and back of your national ID — verification is typically completed within 24 hours.

Email and password can be changed from your profile settings. To change your mobile number, contact support — KYC verification will be required.

Only individuals aged 18 or older may register on Korkiya. Age is verified through the national ID card. Responsible Gaming View policy.

Use the OTP method on the login page. An OTP will be sent to your registered mobile number — use it to log in, then set a new password from your profile.

Contact Korkiya support to close your account. Make sure to withdraw your balance before doing so. Alternatively, Self-Exclusion you can also use this feature.

Deposits & Payments

6 Questions

After logging in, go to the "Deposit" section. Choose your preferred method — mobile banking or bank transfer — and follow the instructions. Your balance is usually updated within 5 to 15 minutes.

The minimum deposit amount on Korkiya is BDT 300. Limits may vary slightly by payment method — check the deposit page for the latest information.

Your balance usually arrives within 15 minutes. If it doesn't, send a screenshot of your payment to Korkiya live chat support. Keep your transaction reference number handy.

Korkiya does not charge any fees on deposits. However, your mobile banking provider may apply its own charges, as that is governed by their own policies.

Korkiya supports deposits via Mobile Banking, bank transfer, and electronic wallets. All available methods are listed on the deposit page.

Per Korkiya's policy, deposits should be made from a payment method registered in your own name. Using a third-party account may cause issues during verification.

Withdrawal

6 Questions

Processing usually takes 1 to 24 hours. Mobile banking is typically faster. Bank transfers may take 1–2 business days. See details on the withdrawal page here.

The minimum withdrawal amount on Korkiya is generally BDT 500. Limits may vary depending on the payment method.

Yes. KYC verification is required before your first withdrawal. Upload your national ID — once verified, withdrawals will be activated.

Withdrawals in "Pending" status may still be cancellable. Once processing begins, cancellation is no longer possible. Contact support as soon as possible.

The number of daily withdrawals and the maximum amount depend on your account level and verification status. Generally, 3–5 withdrawals per day are allowed.

If a withdrawal fails, the funds are automatically returned to your Korkiya account. No amount is lost. Contact support to find out the reason.

Bonuses & Promotions

6 Questions

Your first deposit after registration automatically adds a 100% welcome bonus to your account. You can receive up to BDT 10,000 in bonus funds. See details on the promotions page here.

Rollover means you need to place a specified amount of bets before cashing out your bonus. For example, a 30x rollover on a BDT 1,000 bonus requires BDT 30,000 in total bets. Conditions vary by offer and are listed on the page.

Generally, only one bonus can be active at a time. Before claiming a new bonus, you must either complete the rollover requirement on your active bonus or cancel it.

A portion of your net losses over a set period is returned to your account as cashback. The cashback rate and period are listed on the promotions page.

Yes. Refer a friend and when they register and make their first deposit, you'll receive a referral bonus. Find your referral code in your profile.

Unused bonuses are automatically removed when they expire. Your original deposit amount stays in your account. Complete the rollover requirement while the bonus is active to use it.

Betting & Games

6 Questions

Korkiya offers betting on a wide range of sports, including cricket, football, kabaddi, tennis, badminton, and many more local and international events. on the Sports page View all markets.

Yes. Korkiya offers real-time in-play betting on live matches. Live odds update every moment.

If a match is cancelled or incomplete, bets are generally voided and your full stake is refunded. See details in the Terms & Conditions. available.

Maximum bet limits vary by market and event. The limit is shown on each betting market. Different limits apply when betting with bonus funds.

Log in to the Bingo section on Korkiya, choose your preferred room, and purchase tickets. Match the numbers to win prizes. on the bingo page Detailed instructions are available.

Log in and go to "Betting History" under "My Account" to view all your past bets.

App & Technology

5 Questions

Korkiya app Download page Download directly from there. Available for both Android and iOS.

The Korkiya app is lightweight and optimized — it typically takes up 30–50 MB of storage and runs smoothly even on older phones.

Yes. The Korkiya app and website are linked to the same account. Your balance, betting history, and bonuses are all in sync across both.

Some features may not work on older versions. Update to the latest version for the best experience and security.

Use a screen lock on your phone. Enable biometric lock within the app. If you let someone else use your phone, log out first.
Responsible Gaming

Betting should be part of your entertainment. Play within your limits. If you need help, here Go.


Korkiya's Support Features

Beyond the FAQ, Korkiya offers these additional ways to help you.

24/7 Live Chat Support

Korkiya's trained support team is ready to help with any issue, any time. Average response time is just 2 minutes.

Support in Bengali

Korkiya's support team speaks Bengali. No language barrier — describe your issue in your own language and get a quick resolution.

Full FAQ Database

Over 50 FAQs covering everything from registration to withdrawal — all available in Bengali.

Email Support

For complex issues, send a detailed email and our specialist team will respond within 24 hours.

Secure Account Support

Support acts quickly on account issues, suspicious activity, and security concerns.

Updates & Notifications

Stay informed about new features, promotions, and important updates delivered directly to you.


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If you can't find your answer in the FAQ, reach out to Korkiya's live chat support directly. Or, if you don't have an account yet, register now.

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