Safe Entertainment

Korkiya's Responsible Gaming Guidelines — Enjoy Within Your Limits

Betting should be a form of entertainment, not a solution to life's problems. Korkiya is here to ensure you enjoy safe and responsible gaming.

18+ Only
Self-Exclusion Feature
24/7 Support
Set Limits
Transparent Odds
Addiction Support
Child Protection

Responsible Gaming What does this mean?

Responsible gaming means treating betting purely as a form of entertainment — not spending beyond your means, respecting time limits, and always putting family and daily life first.

Hundreds of thousands of people enjoy betting on Korkiya every day because they know that staying within limits is what makes it truly fun. But in reality, it can be hard to notice when entertainment becomes habit, and habit becomes addiction. Korkiya helps you recognize that line before it's crossed.

Keep one simple rule in mind: if you're betting out of fear of losing, or chasing losses with bigger bets, it's time to stop and seek help.

Korkiya's Commitment

We do more than provide a betting platform — we make sure your betting experience stays healthy, enjoyable, and in control. Every tool and support feature is available free of charge.

Responsible Gaming The Golden Rule

✓ Only bet money you can afford to lose without affecting your household.
✓ Set a daily budget and time limit before you start playing.
✓ Avoid placing more bets out of anger or frustration after a loss.
✓ Take regular breaks and make time for family.
✓ Don't think of betting as a way to earn money.
✓ Never place bets while under the influence of alcohol or emotional stress.

Korkiya's Responsible Gaming Tools

Korkiya provides all these tools completely free of charge to help you stay in control.

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Decreases take effect immediately — increases require a 24-hour waiting period, protecting you in moments of impulse.

Session Time Limit

Set a limit on how long you play in a single session. When your time is up, you'll be logged out automatically and shown a break reminder.

Reality Check Reminder

At set intervals, Korkiya will remind you how long you've been playing and how much you've spent. That small pause can make a big difference.

Cooling-Off Period

Temporarily close your account for anywhere from a few hours to a few weeks. You won't be able to log in during this time. It's an effective way to clear your head.

Self-Exclusion

Fully self-exclude for 6 months to 5 years. Choosing to do this is not a sign of weakness — it takes courage, and Korkiya respects you for it.

Expert Support

If things feel like they're getting out of hand, Korkiya's trained support team is available 24/7. Reach out and get the help you need.


How to Set Your Limits?

Using Responsible Gaming tools at Korkiya is straightforward — just a few simple steps.

1

Log in to your account

Log in to your Korkiya account and click the profile icon in the top right corner.

2

Go to the Settings section

Go to "Account Settings" and select the "Responsible Gaming" section.

3

Choose Your Tool

Deposit limit, session time, reality check, or self-exclusion — activate whichever tool you need.

4

Confirm

Save your preferences. Limit decreases take effect immediately; increases require a waiting period.

Can also be done via support

If you're having trouble setting limits yourself, contact Korkiya Live Chat — our team will assist you right away.

Problematic Gaming Warning Signs

If more than three of the following signs apply to you, please seek help.

Repeatedly betting to chase lost money
Lying to family or friends to cover up your betting
Feeling restless or irritable when you can't play
Using bill or grocery money for betting
Unable to focus on work or studies
Skipping sleep or meals to keep playing
Unable to stop betting despite trying
Withdrawing from family just to keep betting
If these signs apply to you

Don't face it alone. Reach out to Korkiya support or talk to someone close to you. The first step is always the hardest — it gets easier from there.


Yourself Assess Yourself

Ask yourself these questions honestly — your answers will help you understand where you stand.

1

Have you ever spent more time or money on betting than you intended?

2

Have your family or friends ever expressed concern about your betting?

3

After a loss, do you feel the urge to play "just a little more" to win back what you lost?

4

Do you feel irritable, anxious, or restless when you stop betting?

5

Have you ever tried to cut back or stop betting and failed?

6

Do you keep your betting a secret from your family or loved ones?

Result Analysis

1–2 Yes answers: Stay alert and set your limits.  |  3–4 Yes answers: Talk to Korkiya Support.  |  5–6 Yes answers: Seek professional help now and activate self-exclusion.


Korkiya's Protection Tools in Detail

Deposit Control

Deposit Limit

Start with a daily maximum of BDT 5,000 or set your own preferred limit. Decreases take effect immediately; increases take 24 hours.

Time Management

Session Time Limit

Set your own play time from 30 minutes up to 8 hours. You will be logged out automatically when the time is up.

Break

Cooling-off break

Lock your account for anywhere between 24 hours and 6 weeks. Login is completely disabled during this period.

Permanent Exclusion

Self-Exclusion

Full closure for 6 months to 5 years. No new accounts can be opened during this period.


Responsible Gaming FAQs

Yes. Before self-exclusion takes effect, you will have the opportunity to withdraw any eligible balance in your account. However, any attempts to withdraw during the exclusion period will be declined.

A 24-hour cooling-off period applies after requesting a limit increase. This is intentional — to prevent decisions made in the heat of the moment from taking effect. Limit decreases are always immediate.

We do our best to pause active bonuses during a Cooling-off period. However, some promotions have fixed expiry dates that cannot be changed. Contact Korkiya support for details.

Only the account holder can set limits. However, if a family member is concerned and wants help, the Korkiya support team can offer guidance and assistance.

Once a self-exclusion period ends, your account can be reactivated. However, it does not reopen automatically — you must actively request it and complete a cooling-off period.

Children and Minors Protection

Korkiya strictly enforces an 18+ policy. We use multi-layer verification to ensure minors cannot access the platform.

  • ●Age verification is mandatory at registration.
  • ●Identity verification is carried out as part of the KYC process.
  • ●Accounts will be suspended immediately if a minor is suspected.
  • ●Using parental control software is strongly recommended.
A Note for Parents

Install parental control software on your devices. Talk openly with your children about online betting. If you have concerns, let Korkiya know.

Getting Support Ways

Don't carry the burden alone. Korkiya and various support channels are here for you.

Korkiya Live Chat Support

Talk to us 24/7 in your language. All support is strictly confidential.

Korkiya Email Support

[email protected] — response within 24 hours.

Lean on Family and Friends

Opening up to someone you trust is the first step toward resolving the problem.


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Enjoy, Responsibly

At Korkiya, your safety matters as much as your enjoyment. Play within your limits and stay in control.

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